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You can access all of your account preferences when you click the "Account Management" link in the My Account module at the top of the right column on any page while logged in:
- Order Status: Review your pending orders and previously shipped orders. If you do not see an order that you placed, then it was not successfully processed and it does not exist in our system.
- Manage Address Book: Keep track of your shipping and billing addresses here.
- Change Log In: Change your login email address or your password here.
- Manage Credit Cards: Add, edit, and delete credit card information, and indicate which credit card we should bill for Family Plus Membership renewals.
- Shopping Cart: View the items you currently have in your shopping cart.
If you are a drlaura.com Family Plus Member, you will be able to access the following additional information:
- Podcasting URLs: Use the "Add to iTunes" button to automatically add a podcast to iTunes, or view your personalized podcasting URLs.
- Membership Information: View the start and renewal dates for your Family Plus Membership.
- Cancel Family Plus Membership: Use this link to cancel your Family Plus Membership. Depending on when you cancel your membership, it may either:
- terminate immediately; if this is the case, you will be credited a pro-rated amount for any remaining membership time
- terminate at the end of the billing cycle
Contact Customer Service if you have questions.
- Upgrade Membership: If you are a monthly Family Plus Member, use this link to upgrade to a yearly membership. The annual membership will be billed at the end of your monthly cycle, and our system will be updated to show your start and renewal date.
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Use the email address you initially registered on drlaura.com as your login. If you cannot remember what email address you used to register on the site, contact Customer Service with your full name and address so that we can locate your login information. You may be asked to verify your personal information for security purposes.
If you cannot remember your password, please click
here to reset your password. An email will be sent to your email address and it will include instructions on how to reset your password.
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In order to purchase from drlaura.com, you will need to register. During the checkout process, you will be prompted for your email address and a password that you can use to login to the site later.
In order to become a Family Plus Member, review the available membership options and add the membership you'd like to your cart. Once you have completed the checkout process, you will be able to log in as a Family Plus Member and access all Family Plus Member content.
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| If you are a Family Plus Member, you will see Podcast and iTunes Podcast links in the My Account module at the top of the right column on any page while you are logged in. If you are logged in and you do not see those links, then you are not a Family Plus Member-you are simply registered as a customer on drlaura.com.
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