Please be patient. Your free gift is on its way. Gifts are batch processed to allow us to provide you with the best value. If you have further questions or concerns regarding your gift, please contact customer service and they will reply within one business day.
There are not transcripts of the daily audio program, but there are transcripts of the YouTube videos. You can, however, listen to the past audio programs by becoming a Dr. Laura Family Premium member.
Subscribing to our podcasts allows you to listen to Dr. Laura, any time and any place. Plus, future installments of any podcast you subscribe to will be downloaded directly to your podcast software automatically.
1. Download and install iTunes or Apple Podcasts for Mac on your computer. Open either program once successfully installed.
2. In your web browser, go to DrLaura.com and log in. You must be a Dr. Laura Family Premium Member to access our podcasts.
3. Navigate to http://www.drlaura.com/programhighlights and click the "Listen in iTunes" button in Windows, "Listen in Apple Podcasts" button on Mac, or the "Apple Podcasts" icon on iPhone or iPad. The podcast will be added to iTunes or Apple Podcasts automatically.
If you have previously been able to podcast the files, you may just need to log out of your membership account on drlaura.com and log back into your account, then update the podcast in iTunes, Apple Podcasts, or your podcasting app.
This should reset your connection to the servers and release the files available in your podcast.
Please make sure you have the correct login information. If you have recently updated your email address, please try using the old email address to login and then go into your account details to update it to the new email address.
If you are using the correct login information but it is looping you back to the homepage without logging you in, please make sure you have cookies enabled in your web browser.
Please go to "Manage Credit Cards" and add or edit the credit card information. Once you have completed this step, make sure you select the card and click on the "Use Card for Premium Membership" button.
Please go to the Newsletter Preference Center and make sure you are subscribed and confirmed for the newsletter. If you are certain you have subscribed properly, make sure that the newsletter is not going to your SPAM/BULK folder in your email inbox.
You can confirm your order went through once by checking your Order History. If the first attempts to place your order failed, you may see the authorizations that failed on your account. However, they are NOT charges and will clear up in a few days. If you see several orders in your Order History, please contact customer service to cancel the orders and credit your account.