07/27/2010
Six Things You Need toDo to Avoid Buying a "Lemon" By Norman Taylor www.normantaylor.com
Buying a car is a biginvestment - whether it's brand new or a used car. It can also be anexciting time and thinking about possible defects in the vehicle maynot be top of the list of features you're looking for. However, the recent recalls have opened our eyes to the possibilitythat even a brand new car from a manufacturer previously consideredsafe could have a defect and turn out to be a 'lemon.'
What should you do to protect your investment and make the purchase ofyour next car a pleasant and rewarding experience?
1.Know the Car Manufacturers' StatisticsRegarding Lemon Law CasesOnce you find a car you like,check on their lemon record. Statistics are available that givethe percentage of lemon law cases by vehicle manufacturer. What to lookfor? The higher the percentage of lemon law cases compared to thenumber of vehicles sold is an indication that something is wrong. Check for recalls or recent safety issues. 2. Do your homework. If you are buying a pre-ownedvehicle, check its history. Have you ever heard the phrase 'launderedlemon ? When a car has a defect the dealer or manufacturer couldbe forced to buy it back. These cars have been known to findtheir way back onto the lot and get sold again, without the requireddisclosures. One way to check if the car youwant to buy has a 'hidden past' is to do a title search through theNational Motor Vehicle Title Information System at www.nmvtis.gov. Many states,including California, require 'lemon buyback to be included in thetitle of a vehicle.Go the extra mile with yourresearch: Find the Vehicle Identification Number (VIN) and research thevehicle's history. For a small fee you can get a title history fromCARFAX Vehicle History Reports, AutoCheck, Consumer Guide andothers. It's wise to check a number of sources; just because onereport is clean another might not be.3. Buy from a reputable dealer. Whether you're looking to buy anew car or a used car, it's best to go to a well-known dealer. They keep only the best trade-ins and they are usually easier to dealwith if you do happen to get a lemon.4. Check out the WarrantyWhat are the terms of the warrantyfor a new car? What exactly does it cover? And if it ispre-owned, dealers must include the FTC Buyer's Guide. Sometimes a usedvehicle is sold with a warranty and sometimes it is sold 'as is' or'with all faults'. A service contract does not confer the same rightsas a warranty so be sure to clarify exactly what you're getting. Get any form of warranty offered in writing. The conditionsshould be clearly stated, such as what percentage of labor and partsthe dealer will cover, for exactly which systems within the vehicle,and for what duration. 5. Always Take A Test DriveAlways take a test drive and makea note of any unusual squeaks or rattles. Note if the car pullsto one side.6. Have the Vehicle InspectedIf everything else checks out,before you sign on the dotted line, take the car to an independentmechanic and have the vehicle thoroughly inspected. If you do your homework your new car should be a reliable and enjoyableasset for many years to come. Should you have the misfortune torun into difficulties with defects, remember that every state has somekind of lemon law to protect its citizens from the nightmare of adefective vehicle. You can find all the information you need inthe Lemon Law Guide.
Author Bio: Norman Taylor has worked as aconsumer advocate specializing in California Lemon Law for morethan twenty years. Over this time his firm has handled over 8,000cases that resulted in refunds in excess of $100,000,000.00 paid toconsumers for defective vehicles. http://www.normantaylor.com. Permissiongranted foruse onDrLaura.com
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07/27/2010
The Lemon Law is NotJust for Cars By Norman Taylor www.NormanTaylor.com
Although the Lemons Law is mostoften associated with defective vehicles, it applies to all consumerproducts purchased for personal use. What exactly is a "consumerproduct for personal use"? That would be virtually anything anindividual buys for their own or household use, except clothingand consumables. It could be an electric toothbrush or a kitchenappliance. There have been several calls for creating a computer lemonlaw, but the law already covers computers bought for personaluse. It also covers musical instruments and even medical devicessuch as wheel chairs and hearing aids. The only requirement is that theproduct is bought primarily for personal or family use.
Consumers don't expect manufacturers to produce defective products, butthis consumer protection law takes the opposite view-the more expensiveand complicated a product is, the more possibility there is thatsomething can go wrong. Both consumer and manufacturer have rights andduties under this law: the consumer has the duty to present the productto the manufacturer or its representative dealer so that they candiagnose the defect and repair it. Along with the duty, the consumerhas a right to expect that the product will be repaired honestly andexpeditiously.
Manufacturers have the right to expect that the consumer will presenttheir defective vehicle at an authorized dealer for repair in a timelymanner, nothing more. They cannot expect that the consumer perfectlydescribe the defect or any other limiting requirement. The Lemon Lawmakes allowances for the manufacturer to repair the product, or if thatfails, to refund the money or give the purchaser a replacement.
Lemon Law Tips
- Your best defense against anuncooperative manufacturer is a thorough, specific and accurateservice-record paper trail. Document everything. Obtain copies of allwarranty repair orders from the dealer and keep notes of your reportedproblems and all conversations you have with service people, includingthe date, time and participants in these conversations.
- Determine whether yourprevious efforts to repair the problem satisfy the requirements of yourstate's lemon law. Most state laws allow the manufacturer three or fourchances to repair the defect or defects.
- Put your complaint inwriting. Send a letter to the manufacturer and ask for either a refundor replacement.
- If you still don't getsatisfaction consider hiring an experienced and effective lemon lawattorney
Author Bio: Norman Taylor has worked as aconsumer advocate specializing in California Lemon Law for more thantwenty years. Over this time his firm has handled over 8,000cases that resulted in refunds in excess of $100,000,000.00 paid toconsumers for defective vehicles. http://www.normantaylor.com. Permission granted for use onDrLaura.com.
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